Code of Ethics

CONSUL INTERNATIONAL 1991

This Code of Ethics summarizes our working principles and standards. It serves as a guide for our staff and as a public promise to our clients regarding the quality and ethics of the services we offer.

1. INTEGRITY AND HONESTY

We believe that honesty is the foundation of every successful transaction.

  • We act in good faith in all our relationships with clients, colleagues, and state institutions.

  • We do not make false or misleading statements regarding the value of a property, the terms of a contract, or business formation procedures.

2. TRANSPARENCY AND CONFLICT OF INTEREST

Transparency is key to client decision-making.

  • We are obligated to disclose any personal or financial interest we may have in a specific property or transaction.

  • We do not accept commissions or benefits from third parties (e.g., appraisers, repairers) without our client’s prior knowledge and consent.

  • We inform the client of all costs, fees, and potential risks associated with a service before it begins.

3. CONFIDENTIALITY AND PROFESSIONAL SECRECY

As consultants, we have access to sensitive financial and personal information.

  • We protect our clients’ privacy with the utmost strictness, not disclosing data regarding negotiations, investment plans, or their identity, except where required by law.

  • This obligation of confidentiality continues even after the termination of the contract or employment relationship.

4. PROFESSIONAL COMPETENCE

We are committed to providing high-level services based on deep market knowledge.

  • Our staff is continuously updated with legal changes in Albania (Civil Code, Property Laws, QKB Regulations).

  • We only undertake tasks for which we have the appropriate qualifications and experience. If a matter requires specific expertise (e.g., complex legal issues), we guide the client to the relevant specialists.

5. COMMUNICATION AND FAIRNESS

We treat all clients with respect, regardless of nationality, gender, religion, or social status.

  • We respond to client requests in record time and with accurate information.

  • In case of disputes, we commit to a solution through understanding and mediation, always prioritizing professional ethics.

6. RESPONSIBILITY TO THE COMMUNITY AND THE LAW

As an agency operating in Durrës and throughout Albania:

  • We respect all local and national laws, including those against money laundering and corruption.

  • We aim to contribute to a safer, more regulated, and more honest real estate and business market in Albania.

CONTACT AND REPORTING

If you notice any action that violates this Code of Ethics by our staff, please contact us directly:

Email: info@consul.al

Consul · Durrës, Albania

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This website is operated by Consul International 1991, which conducts its activity under the trade name Consul, a company legally registered in the Republic of Albania. The company is registered with the National Business Center (QKB) under the Unique Identification Number (NUIS/NIPT) M61319502J.

Consul International 1991 carries out its activities in full compliance with the legislation of the Republic of Albania and all applicable bylaws governing commercial activity, real-estate transactions, property management, and related consulting services. Each service is delivered in accordance with the official procedures required for legal verification (due diligence), notarization, documentation, and registrations with the relevant institutions and public registers, depending on the specific case.

As part of our commitment to providing lawful and professionally structured services, Consul follows an organized working process and cooperates with a trusted network of specialists, including legal advisors, accountants, and technical experts. Where required by procedure, we work with licensed notaries, surveyors, engineers, and other qualified professionals to ensure accuracy, legal compliance, and clear documentation from the start through the completion of each process.

Consul International 1991 is committed to the highest standards of professionalism, transparency, confidentiality, and ethics in conducting its business activities. Our clients benefit from reliable services that are legally compliant and professionally managed, making Consul a trusted partner for real estate, business formation, as well as supporting services for relocation and residence in Albania.

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+355 68 60 70 180